PRIVACY POLICY
At all times we will endeavour to protect your personal information.
This Privacy Policy contains information on how we collect, use, disclose, store and deal with your personal information.
If you need any further information pertaining to a privacy matter, you should contact us at: info@taniafernandes.com.au.
We may also use this information for other reasonably expected purposes directly related to the main purpose of collection, including:-
· dealing with your enquiries and customer service purposes;
· market analysis and product analysis and development;
· marketing other products and services to you;
· staff training;
and
. for any other reasonably expected purpose.
For all other uses or disclosure, we will obtain your consent.
If you do not provide all or part of the information requested, the consequences of this may be that we may not be able to carry out our services to you at all.
What personal information do we need to collect from you?
We may collect information including your name, address, contact phone and e-mail details.
Internet traffic data
Internet traffic data includes but is not limited to internet service provider information, collection of IP addresses, entry and exit pages, various operating systems and other such information. We collect no personally identifying information through this process, and it is used to help analyse user traffic with respect to various services available through Tania Fernandes Portraits to allow for a more customised and enjoyable user experience.
Cookies
We use “cookies” on these Site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you do not have to log in a password more than once, thereby saving time and improving efficiency while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our Site.
How do we collect it?
We will collect personal information only by lawful and fair means and not in an unreasonable or intrusive way. This may be by way of online forms, emails or via telephone request.
We will only collect personal information about an individual, where it is reasonable and practicable for us to do so, from that individual only.
If we collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware or have been made aware of the matters listed above (except to the extent that making you aware of these matters would pose a serious threat to the life or health of any individual).
We are the sole owners of the information collected on the Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, rent or otherwise share this information with any other individual or business entity, except as reasonably necessary to provide products, materials, or services to you.
We will use your information to respond to you, and will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Anti-spam policy
We will never rent or sell your personal information, including your email address.
Opting out of receiving marketing material
If you don’t want to receive newsletters, marketing promotions and offers, you can opt out by contacting us at: info@taniafernandes.com.au
We will still need to send you essential information, such as invoices and accounts.
Updating your personal information
We take all efforts to ensure that the information we hold about you is accurate, complete and up-to-date. Largely we rely on you for the accuracy and completeness of the personal information you provide to us. You will need to let us know of any changes to your personal information so that we can update our records and ensure our records are accurate. You can update your personal information by logging into your account online and following the instructions or by emailing us your updated details at: [insert email address here].
Secure storage of your personal information
Keeping your personal information secure is a high priority. We take all reasonable steps to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure.
If your information is no longer needed, we take all reasonable steps to destroy or permanently de-identify your personal information.
Our contact details
Our contact details are:-
Tania Fernandes Portraits
info@taniafernandes.com.au
Ph: 0433 453 354
You are able to request your personal information, the purposes for which it is held, how it was collected, how it is held, used and disclosed by submitting a request in writing to:-
info@taniafernandes.com.au
If you feel your privacy rights have been breached, you can submit a complaint to us at:-
info@taniafernandes.com.au